Akropola d.o.o. respects your privacy and is committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR – EU 2016/679) and national legislation.
This privacy policy explains what data we collect, how we use, store and protect it, and what your rights are in relation to that data.
1. Data Controller
Akropola d.o.o.
Ante Starčevića 52, 31421 Satnica Đakovačka, Croatia
VAT id.: HR81341137139
Email: akropola@akropola.hr
Phone: +385 31 852 128
2. What personal data do we collect?
We collect and process the following categories of personal data:
- Contact form data: name and surname, email address, phone number, project details, uploaded files (e.g. floor plans, photos, cadastral data)
- Communication data: email, phone
- Newsletter data: email address
- Technical data (automatically collected): IP address, browser, operating system, device information, cookies and analytics data (e.g. via Google Analytics)
3. Purpose of data processing
We use your data exclusively for the following purposes:
- To respond to your inquiry and prepare an offer
- To communicate and send requested information
- To send newsletters (only if you have given explicit consent)
- To analyze website traffic and improve functionality
- To meet legal obligations
4. Legal basis for processing
We process personal data based on:
- Your consent (Article 6(1)(a) GDPR)
- Contractual necessity (Article 6(1)(b) GDPR)
- Legal obligations (Article 6(1)(c) GDPR)
- Legitimate interest (Article 6(1)(f) GDPR) – e.g. for system security, analytics, or fraud prevention
5. Cookies
Our website uses cookies to enhance functionality, support technical performance, and track analytics (e.g. via Google Analytics). By using the site, you consent to the use of cookies unless you disable them in your browser settings.
What are cookies?
Cookies are small text files stored on your device when visiting a website. They store technical information that enables the site to function correctly and allow us to analyze user behavior for content optimization.
Types of cookies we use:
- Technical (essential) cookies – enable core functions like navigation and access to secure areas. These do not require user consent.
- Analytics cookies – help us understand how users interact with the site (e.g. visit counts, traffic sources). We use anonymous tools like Google Analytics.
- Functional cookies – store your preferences (e.g. language, cookie banner acceptance).
Managing cookies
By continuing to use our website, you agree to our use of cookies in line with this policy. You can disable or delete cookies via your browser settings. Please note that disabling essential cookies may affect site functionality.
We do not use cookies to collect personal data for marketing purposes, nor do we share them with third parties without your explicit consent.
6. Who has access to your data?
Your data may be accessed by:
- Authorized employees of Akropola d.o.o.
- External partners such as IT and hosting providers, web maintenance agencies, or accounting services (only if necessary)
- Third parties such as Google (if analytics is used), under their own privacy policies
We do not share your data with third parties for marketing purposes without your explicit consent.
7. Data retention
We retain your data only for as long as necessary to fulfill the purpose it was collected for, or to meet legal obligations (e.g. document archiving).
Newsletter data is stored until you withdraw your consent (via unsubscribe link or direct contact).
8. Data security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, misuse or alteration.
9. Your rights
In accordance with GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of data (“right to be forgotten”) if there is no legal reason to retain it
- Restrict processing
- Object to processing
- Request data portability
- Withdraw your consent at any time
To exercise any of these rights, contact us at: akropola@akropola.hr
You also have the right to lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).
10. Changes to this policy
We reserve the right to update this privacy policy. Any changes will be published on this page with the updated date.
Last updated: December 18, 2025.